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Scaling and the “Leaky Bucket” Principle: Don’t Rush When Your Startup Isn’t Ready
Scaling sounds exciting — until it backfires. Startup founders often rush into fundraising and expansion, only to discover they’re pouring water into a leaky bucket. This article breaks down why premature scaling fails — and what it truly takes to grow sustainably.

Hieu Do
4 days ago5 min read


5 Ways to Scale Your D2C Operations and Cut Costs by 30%
Scaling a D2C brand isn’t just about more ads or better influencers — it’s about building operational maturity. Here are five proven ways to scale your D2C operations, reduce inefficiencies, and cut 30% of your costs while improving customer experience.

Nhi Hong
Oct 145 min read


How a Solid OPS Process Can Cut 40% Cost for Service-Based SMEs
Scaling a service-based SME shouldn’t mean burning more cash or hiring more people. Discover how Lean OPS and smart tool integration help founders cut operational costs by up to 40%, stabilize workflows, and reclaim control — all while keeping teams lean and customers happy.

Nhi Hong
Oct 136 min read


Scaling Without Breaking: What 1★ Reviews Teach Us About Process and Customer Trust
When your startup is scaling fast, success feels unstoppable — until angry 1★ reviews start flooding in. Late deliveries, wrong items, overwhelmed CS teams… and suddenly your “growth” turns into constant firefighting. At SOSP Consulting, we’ve helped logistics and fulfillment founders turn those painful reviews into powerful process upgrades. Here’s how one company went from chaos to recovery in just six weeks — by fixing the invisible systems behind customer trust.

Nhi Hong
Oct 124 min read


Case Study: Streamlining Customs Operations for an FDI Logistics Firm
When a global logistics company brought customs clearance in-house, chaos quickly followed — delayed shipments, customer complaints, and rising costs. SOSP Consulting Group stepped in with a 10-week Lean improvement project that restored control, reduced handling time by 40%, and rebuilt team morale.

Nhi Hong
Oct 83 min read


The 3 Core Flows Every SME Needs to Scale Without Chaos
Most SME founders don’t realize their growth depends on a few invisible flows. When these flows work smoothly, scaling feels easy — but when they break, chaos follows. Learn how to strengthen the 3 essential flows that power your business.

Hieu Do
Oct 74 min read


The Scaling Trap: Why Your 4th Store Could Break Your Business
Scaling to a 4th store should feel like progress — but for many F&B founders, it’s when cracks begin to show. From inconsistent quality to rising costs, growth often exposes what passion alone can’t fix. At SOSP, we share a 4-step approach to building the systems that turn chaos into a foundation for long-term, sustainable growth.

Hieu Do
Sep 174 min read


Why Processes Are the Backbone of Scaling for SMEs
Scaling an SME isn’t about hiring faster or adding more tools — it’s about building strong processes. Learn why processes are the true backbone of growth, common mistakes founders make, and how to build a structure that scales.

Hieu Do
Sep 134 min read


Cost Optimization for SMEs: Why Fixing Processes is the Key to Scaling Without Wasting Money
Many SMEs grow their sales but still see profits shrink. The reason is often not suppliers or rent, but hidden leaks inside operations. At SOSP Consulting Group, we show how fixing internal processes can reduce waste, cut costs, and create a stronger foundation for scaling.

Hieu Do
Sep 74 min read


How Many Core Processes Does a Startup or SME Really Need?
Stop guessing how many processes your small business needs. Use these simple frameworks to map your core processes, focus on what truly matters, and build scalable operations.

Hieu Do
Sep 15 min read


Knowledge Base Blueprint: From Scattered Docs to a Scalable System for a Multi-Location Hospitality Brand
Clear, well-structured documentation is the foundation for scaling any multi-location business. Without it, managers waste time searching, versions multiply, and frontline staff lack consistency. This roadmap focuses on cleaning up, organizing, and systematizing core documents — from SOPs to policies — within 3–5 weeks. Once knowledge is well-structured, technology choices (from simple Google Drive setups to specialized SaaS platforms) can multiply efficiency five to ten time

Hieu Do
Aug 235 min read


OPS Readiness Solution: From Diagnosis to Digital Transformation
Is your team truly ready for digital transformation? Discover SOSP’s OPS Readiness Solution — a structured approach to help SME founders diagnose, prioritize, and build solid foundations before investing in technology or workflow automation.

Hieu Do
Aug 310 min read


[Free Download] Process Diagnosis Checklist for Pre-Digital Transformation
Many CEOs want to digitalize their operations — but realize their internal processes aren’t ready. Download our free Process Diagnosis Checklist to identify hidden bottlenecks and assess your business’s readiness for systemization and growth.

Hieu Do
Aug 12 min read


Why Process Chaos Keeps Coming Back — Even Before Tech Enters the Picture
Still drowning in process chaos — even after hiring more people or buying software? You’re not alone. Here’s why operations break down and how to spot the real problem in under 20 minutes.

Hieu Do
Aug 14 min read


Why Ignoring Business Processes Is Costing SMEs — And How to Fix It
Many SMEs in Vietnam unknowingly lose time and money due to inefficient internal processes. This article outlines a practical, 5-step DIY approach to process improvement — designed for founders and CEOs who want to scale sustainably without hiring more staff. Learn how to assess workflows, redesign key operations, and embed continuous improvement in your business

Hieu Do
Jul 314 min read


Cost Optimization Starts Inside: A Simple Approach for Growing SMEs to Reduce Waste and Scale
Many SMEs don’t struggle because of market demand — they struggle because of internal inefficiencies. Learn how SOSP helps growth-stage businesses in Vietnam reduce costs and scale sustainably through Lean process redesign and practical automation.

Nhi Hong
Jul 135 min read


8 Hidden Wastes That Leak Profit Daily (And How Lean Thinking Helps You Eliminate Them)
Discover how Lean and Six Sigma methodologies help businesses cut costs and boost efficiency. While Six Sigma projects can reduce expenses by 20% to 50%—depending on project scope, industry, and implementation maturity—Lean initiatives typically deliver up to 30% operational savings without extra investments. Learn how these proven approaches drive customer satisfaction, employee engagement, and long-term competitive advantage.

Nhi Hong
May 214 min read


What to Do When Everything Feels Slower Than It Should
Feeling overwhelmed by delays and slow results? As a founder, don’t let bottlenecks stall your growth. Download our free “Delay Finder Checklist” to uncover hidden issues in task handoffs, approvals, and workflows. SOSP Consulting Group helps you ease founder frustration and boost efficiency. Book a free consultation today!

Hieu Do
May 112 min read


Why You’re Chasing Team Updates and How To Fix It
Tired of chasing your team for updates? As a founder, your time is too valuable for endless follow-ups. SOSP Consulting Group helps you streamline team and culture, boost efficiency and productivity, and ensure quality control with process-driven systems, Asana, and real-time KPI tracking. Discover how to stop chasing and start leading. Book a free consultation today!

Hieu Do
May 113 min read


Process Review vs. Process Audit: A Practical Guide for FDI Startups & SMEs in Vietnam
Evaluating and improving your processes is critical to staying competitive and meeting regulatory requirements. Two essential tools—process reviews and process audits—can help, but they serve different purposes, and choosing the right one can be confusing.

Hieu Do
May 47 min read
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