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Knowledge Base Blueprint: From Scattered Docs to a Scalable System for a Multi-Location Hospitality Brand
Clear, well-structured documentation is the foundation for scaling any multi-location business. Without it, managers waste time searching, versions multiply, and frontline staff lack consistency. This roadmap focuses on cleaning up, organizing, and systematizing core documents — from SOPs to policies — within 3–5 weeks. Once knowledge is well-structured, technology choices (from simple Google Drive setups to specialized SaaS platforms) can multiply efficiency five to ten time

Hieu Do
5 days ago5 min read


OPS Readiness Solution: From Diagnosis to Digital Transformation
Is your team truly ready for digital transformation? Discover SOSP’s OPS Readiness Solution — a structured approach to help SME founders diagnose, prioritize, and build solid foundations before investing in technology or workflow automation.

Hieu Do
Aug 310 min read


[Free Download] Process Diagnosis Checklist for Pre-Digital Transformation
Many CEOs want to digitalize their operations — but realize their internal processes aren’t ready. Download our free Process Diagnosis Checklist to identify hidden bottlenecks and assess your business’s readiness for systemization and growth.

Hieu Do
Aug 12 min read


Why Process Chaos Keeps Coming Back — Even Before Tech Enters the Picture
Still drowning in process chaos — even after hiring more people or buying software? You’re not alone. Here’s why operations break down and how to spot the real problem in under 20 minutes.

Hieu Do
Aug 14 min read


Why Ignoring Business Processes Is Costing SMEs — And How to Fix It
Many SMEs in Vietnam unknowingly lose time and money due to inefficient internal processes. This article outlines a practical, 5-step DIY approach to process improvement — designed for founders and CEOs who want to scale sustainably without hiring more staff. Learn how to assess workflows, redesign key operations, and embed continuous improvement in your business

Hieu Do
Jul 314 min read


Cost Optimization Starts Inside: A Simple Approach for Growing SMEs to Reduce Waste and Scale
Many SMEs don’t struggle because of market demand — they struggle because of internal inefficiencies. Learn how SOSP helps growth-stage businesses in Vietnam reduce costs and scale sustainably through Lean process redesign and practical automation.

Nhi Hong
Jul 135 min read


8 Hidden Wastes That Leak Profit Daily (And How Lean Thinking Helps You Eliminate Them)
Discover how Lean and Six Sigma methodologies help businesses cut costs and boost efficiency. While Six Sigma projects can reduce expenses by 20% to 50%—depending on project scope, industry, and implementation maturity—Lean initiatives typically deliver up to 30% operational savings without extra investments. Learn how these proven approaches drive customer satisfaction, employee engagement, and long-term competitive advantage.

Nhi Hong
May 214 min read


What to Do When Everything Feels Slower Than It Should
Feeling overwhelmed by delays and slow results? As a founder, don’t let bottlenecks stall your growth. Download our free “Delay Finder Checklist” to uncover hidden issues in task handoffs, approvals, and workflows. SOSP Consulting Group helps you ease founder frustration and boost efficiency. Book a free consultation today!

Hieu Do
May 112 min read


Why You’re Chasing Team Updates and How To Fix It
Tired of chasing your team for updates? As a founder, your time is too valuable for endless follow-ups. SOSP Consulting Group helps you streamline team and culture, boost efficiency and productivity, and ensure quality control with process-driven systems, Asana, and real-time KPI tracking. Discover how to stop chasing and start leading. Book a free consultation today!

Hieu Do
May 113 min read


Process Review vs. Process Audit: A Practical Guide for FDI Startups & SMEs in Vietnam
Evaluating and improving your processes is critical to staying competitive and meeting regulatory requirements. Two essential tools—process reviews and process audits—can help, but they serve different purposes, and choosing the right one can be confusing.

Hieu Do
May 47 min read


What’s Quietly Killing Your Startup Profits (And It’s Not a Lack of Sales)
Fix First, Grow Smarter
Revenue is only half the equation.
Operational strength is the other.
Fix inefficiencies now to keep customers happy, free up time, and scale without breaking. Don’t let profit leaks hold your startup back.

Hieu Do
May 13 min read


6 Common Operating Expenses for Retail Businesses in Vietnam—And How to Optimize Them Without Cutting Quality
For CEOs and founders of FDI-backed retail SMEs in Vietnam, managing costs isn't about cutting corners—it’s about building efficient operations that scale without draining your team or disappointing your customers.

Hieu Do
Apr 244 min read


The Hidden Cost of Bad Business Processes for FDI SMEs and Startups in Vietnam
Did you know that businesses lose an average of 20-30% of their revenue due to inefficient business processes?

Hieu Do
Apr 204 min read


Top 5 Process Cloud Tools for SMEs and Startups: Free to Paid Options
Running a small or medium-sized enterprise (SME) or startup in Vietnam’s fast-paced retail or F&B sectors is exciting but challenging. Disorganized processes, like slow inventory updates or misaligned teams, can hold you back. Process cloud tools help you map, manage, and streamline your workflows, saving time and boosting efficiency.

Hieu Do
Apr 174 min read
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