A simple guide to SIPOC for startup and SME founders. Learn how this one-page workflow tool helps small digital teams see the full process, spot bottlenecks, and improve operations without complex frameworks.

When a global logistics company brought customs clearance in-house, chaos quickly followed — delayed shipments, customer complaints, and rising costs. SOSP Consulting Group stepped in with a 10-week Lean improvement project that restored control, reduced handling time by 40%, and rebuilt team morale.

Discover how streamlined documentation of the order flow process, from booking to delivery, drives cross-border transportation success in Vietnam. Learn key strategies for optimizing internal logistics operations in this insightful case study.

Why Are Clients Leaving? A Data-Driven Case Study A top B2B textile trader faced declining sales, losing clients to competitors...

Challenge A new market entrant in Vietnam’s English language learning sector wanted to identify target customer segments, understand...

Client Overview Our client, a subsidiary of a French company with over 50 years in business, provides industrial catering services and...

Client Overview: One of the top 4 largest banks in the country faced critical challenges in their Customer Service Center. The center was...