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![[Case Study] Winning Back Clients: Customer Feedback Analysis for a Top B2B Trading company](https://static.wixstatic.com/media/ff0a5f_f8d14633f0d045ebb1cf962241356ec6~mv2.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_auto/ff0a5f_f8d14633f0d045ebb1cf962241356ec6~mv2.webp)
Hieu Do
Feb 53 min read
[Case Study] Winning Back Clients: Customer Feedback Analysis for a Top B2B Trading company
Why Are Clients Leaving? A Data-Driven Case Study
A top B2B textile trader faced declining sales, losing clients to competitors...
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Nhi Hong
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Case Study: A Comprehensive Market Research into English language learning centers in Vietnam
Challenge A new market entrant in Vietnam’s English language learning sector wanted to identify target customer segments, understand...
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Nhi Hong
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Case Study: Strategizing & Implementing Employee Mass Layoff at a Catering French Company
Client Overview Our client, a subsidiary of a French company with over 50 years in business, provides industrial catering services and...
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Nhi Hong
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Case Study: Transforming Customer Service for One of the Top 4 Largest Banks
Client Overview: One of the top 4 largest banks in the country faced critical challenges in their Customer Service Center. The center was...
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