We help startups and SMEs solve their most pressing operational challenges with a modern, agile approach. Our Operations Hub provides ready-to-implement systems that streamline processes, boost productivity, and optimize resources. We support businesses through key moments like new product launches, restructuring, M&A, digital transformation, and expansion — always ensuring solutions are aligned with customer needs and long-term goals.

We work with young startups and SMEs across a range of service-driven industries, including retail, F&B, e-commerce, logistics, and professional services. Our strength lies in applying proven operational frameworks and hands-on experience to help teams streamline processes, optimize resources, and scale efficiently, no matter the sector.

Project duration depends on scope, complexity, and team readiness. Typically, smaller improvement projects take 4–6 weeks, while larger, end-to-end operational overhauls can take 2–3 months.

We provide ready-to-use solutions and training, empowering your team to execute changes & build your inner capability. This ensures you retain control and internal knowledge while still benefiting from expert guidance — faster and more efficiently than building an in-house team.

Yes — most of our work is done remotely, which allows us to support clients quickly, flexibly, and cost-effectively regardless of location. Here’s how it typically works: Discovery call – We learn about your challenges, goals, and readiness. Project roadmap – We design a tailored plan with clear deliverables and timelines. Implementation & coaching – We provide frameworks, tools, and training so your team can execute improvements confidently. Ongoing support – Depending on your needs, we stay engaged through check-ins, subscriptions, or a fractional COO model. This approach ensures you get scalable expertise without the overhead of a full-time operations hire.

Streamlined processes that save time and reduce errors Optimized costs and resources, freeing up capacity for growth Scalable solutions that prepare your business for expansion or strategic initiatives Team alignment so everyone knows their role in driving results Access to the VRF Network (Vietnam Retail and F&B Network), connecting you with potential employees, partners, and collaborators Event and brand promotion within the VRF Network, helping you increase visibility and reach the right audience

Simply reach out to us at mkt@sospgroup.com, or send a message on LinkedIn to Nhi Hong https://www.linkedin.com/in/nhi-h-77810a84/. We’ll schedule a short discovery call to understand your needs, assess readiness, and propose a roadmap tailored to your business goals.