Presented by Nhi (Harley) Hong
Founder & Managing Director
at SOSP Consulting Group
Solving the messy operational problems that keep
founders from scaling.
As a founder and Operations expert with a multi-functional background spanning HR, Service Delivery, and Project Management, she doesn't just understand the chaos—she's lived it over the past decade across Logistics, Ecommerce, Consumer Service, SaaS.
Her work transcends borders, helping global founders simplify and professionalize their operations without the burden of corporate-level complexity or high-cost tech.
With an MBA and a Lean Six Sigma Black Belt, she brings a structured, results-driven approach that is always grounded in practical, real-world experience.
Connect with her Linkedin.
What every founder needs to fix before scaling:
1. Spot hidden process gaps that silently drain profit
See where rework, errors, and inefficiencies creep in as you grow.
2. Build repeatable systems for growth
So your business runs consistently without your constant oversight.
3. Shift from firefighting to leading
Free up your time while improving team performance and customer experience.
Plus, ready-to-use tools:
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Founder’s Flywheel – visualize how process drives sustainable growth.
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Process Readiness Roadmap – know exactly what to fix first when scaling.
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1-week Improvement Plan – quick wins you can apply immediately.
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Process Chaos Checklist – identify bottlenecks holding back your profit.
Download now and start turning operational chaos into scalable growth.
