Evaluating and improving your processes is critical to staying competitive and meeting regulatory requirements. Two essential tools—process reviews and process audits—can help, but they serve different purposes, and choosing the right one can be confusing.

For CEOs and founders of FDI-backed retail SMEs in Vietnam, managing costs isn't about cutting corners—it’s about building efficient operations that scale without draining your team or disappointing your customers.

Did you know that businesses lose an average of 20-30% of their revenue due to inefficient business processes?

Running a small or medium-sized enterprise (SME) or startup in Vietnam’s fast-paced retail or F&B sectors is exciting but challenging. Disorganized processes, like slow inventory updates or misaligned teams, can hold you back. Process cloud tools help you map, manage, and streamline your workflows, saving time and boosting efficiency.

In this article, we’ll break down what swimlane diagrams are, why they’re a game-changer for retail SMEs, how they beat chaotic processes, and how you can create one yourself. Plus, grab our free swimlane diagram template to kickstart your journey to operational excellence!

Negotiations are still open, but Vietnam is among the countries subject to the highest tariffs—46%—posing major challenges for businesses. T

In today’s fast-paced and uncertain market, successful companies aren’t just built on great products—they’re built on great processes.

You’ve built your business with grit, and this story mirrors that—turning challenges into opportunities, just like Toyota and GE did.

You don’t need complex systems or expensive software to improve operations. With observation, conversation, and feedback, you can discover..

Operational Excellence (OpEx) isn’t just a corporate buzzword. In the context of restaurants and F&B businesses, it simply means..

For Operations Managers and COOs in retail SMEs, operational efficiency is a key driver of success. Yet, many businesses unknowingly suffer

SOSP Consulting Group proudly introduces VRF (Vietnam Retail & F&B)—a dedicated business network designed to bring together decision-makers,

Shopee and TikTok Shop Fee Increases Put Pressure on Vendors’ Profits – What Can We Do to Optimize Costs and Increase Margins?

A midsized cosmetics company in Vietnam, specializing in skincare and beauty products, was experiencing inefficiencies in its order processi

Vietnam's fast-growing economy presents both opportunities and challenges for SMEs. Companies that optimize their processes early will be th

You started small—selling direct-to-consumer (D2C) through Instagram or Facebook, tapping into Vietnam’s online buzz.

The webinar provided foreign businesses with key insights into Vietnam’s retail landscape, legal considerations, and cross-border payment so

According to a proposal from the Ministry of Industry and Trade: Cross-Border Online Retail Platforms Must Have Representation in Vietnam

Vietnam's e-commerce market is a key driver of retail growth, projected to surpass $25 billion in 2024 , marking a 20% increase compared...

Last week, we attended Day 1 of the “Global Franchise Experience” seminar hosted by VIETRF on November 1, 2024. The event provided...