Fix First, Grow Smarter Revenue is only half the equation. Operational strength is the other. Fix inefficiencies now to keep customers happy, free up time, and scale without breaking. Don’t let profit leaks hold your startup back.

For CEOs and founders of FDI-backed retail SMEs in Vietnam, managing costs isn't about cutting corners—it’s about building efficient operations that scale without draining your team or disappointing your customers.

In this article, we’ll break down what swimlane diagrams are, why they’re a game-changer for retail SMEs, how they beat chaotic processes, and how you can create one yourself. Plus, grab our free swimlane diagram template to kickstart your journey to operational excellence!

Negotiations are still open, but Vietnam is among the countries subject to the highest tariffs—46%—posing major challenges for businesses. T

In today’s fast-paced and uncertain market, successful companies aren’t just built on great products—they’re built on great processes.

Returns are one of the hidden killers of profit for small retail businesses. While it’s tempting to treat every return as an isolated case,

Operational Excellence (OpEx) isn’t just a corporate buzzword. In the context of restaurants and F&B businesses, it simply means..

SOSP Consulting Group proudly introduces VRF (Vietnam Retail & F&B)—a dedicated business network designed to bring together decision-makers,

Shopee and TikTok Shop Fee Increases Put Pressure on Vendors’ Profits – What Can We Do to Optimize Costs and Increase Margins?

A midsized cosmetics company in Vietnam, specializing in skincare and beauty products, was experiencing inefficiencies in its order processi

Vietnam's fast-growing economy presents both opportunities and challenges for SMEs. Companies that optimize their processes early will be th

You started small—selling direct-to-consumer (D2C) through Instagram or Facebook, tapping into Vietnam’s online buzz.

The webinar provided foreign businesses with key insights into Vietnam’s retail landscape, legal considerations, and cross-border payment so