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When Growth Turns to Chaos: How a Fractional COO Brings Structure Back to Your Business
Growth feels great — until it starts breaking your business. A Fractional COO brings clarity and structure to fast-growing teams, turning chaos into momentum. Learn how SOSP Consulting helps founders scale smarter through fractional leadership — where strategy meets execution without the full-time cost.
Hieu Do
Oct 94 min read
Case Study: Streamlining Customs Operations for an FDI Logistics Firm
When a global logistics company brought customs clearance in-house, chaos quickly followed — delayed shipments, customer complaints, and rising costs. SOSP Consulting Group stepped in with a 10-week Lean improvement project that restored control, reduced handling time by 40%, and rebuilt team morale.
Nhi Hong
Oct 83 min read
How Many Core Processes Does a Startup or SME Really Need?
Stop guessing how many processes your small business needs. Use these simple frameworks to map your core processes, focus on what truly matters, and build scalable operations.
Hieu Do
Sep 15 min read
From Vision to Value: Mastering the Project Lifecycle for Startup Growth
Unlock structured growth for your startup. Learn the 5 universal phases of the Project Lifecycle, from idea to impact, and how SOSP Consulting Group empowers Vietnam's FDI SMEs & Startups to achieve their goals
Hieu Do
Jun 115 min read
[Case Study] Documenting Operations for Cross-Border Transportation Success in Vietnam
Discover how streamlined documentation of the order flow process, from booking to delivery, drives cross-border transportation success in Vietnam. Learn key strategies for optimizing internal logistics operations in this insightful case study.
Hieu Do
May 153 min read
What to Do When Everything Feels Slower Than It Should
Feeling overwhelmed by delays and slow results? As a founder, don’t let bottlenecks stall your growth. Download our free “Delay Finder Checklist” to uncover hidden issues in task handoffs, approvals, and workflows. SOSP Consulting Group helps you ease founder frustration and boost efficiency. Book a free consultation today!
Hieu Do
May 112 min read
Why You’re Chasing Team Updates and How To Fix It
Tired of chasing your team for updates? As a founder, your time is too valuable for endless follow-ups. SOSP Consulting Group helps you streamline team and culture, boost efficiency and productivity, and ensure quality control with process-driven systems, Asana, and real-time KPI tracking. Discover how to stop chasing and start leading. Book a free consultation today!
Hieu Do
May 113 min read
Process Review vs. Process Audit: A Practical Guide for FDI Startups & SMEs in Vietnam
Evaluating and improving your processes is critical to staying competitive and meeting regulatory requirements. Two essential tools—process reviews and process audits—can help, but they serve different purposes, and choosing the right one can be confusing.
Hieu Do
May 47 min read
What’s Quietly Killing Your Startup Profits (And It’s Not a Lack of Sales)
Fix First, Grow Smarter
Revenue is only half the equation.
Operational strength is the other.
Fix inefficiencies now to keep customers happy, free up time, and scale without breaking. Don’t let profit leaks hold your startup back.
Hieu Do
May 13 min read
6 Common Operating Expenses for Retail Businesses in Vietnam—And How to Optimize Them Without Cutting Quality
For CEOs and founders of FDI-backed retail SMEs in Vietnam, managing costs isn't about cutting corners—it’s about building efficient operations that scale without draining your team or disappointing your customers.
Hieu Do
Apr 244 min read
Streamline Your Retail FDI SME with Clear Process Mapping: Swimlane Diagrams
In this article, we’ll break down what swimlane diagrams are, why they’re a game-changer for retail SMEs, how they beat chaotic processes, and how you can create one yourself. Plus, grab our free swimlane diagram template to kickstart your journey to operational excellence!
Hieu Do
Apr 126 min read
U.S. imposes 46% tariffs: Businesses shift direction, seek opportunities with new giants India, Middle East...
Negotiations are still open, but Vietnam is among the countries subject to the highest tariffs—46%—posing major challenges for businesses. T
Hieu Do
Apr 104 min read
Why Process Improvement Is Key To Business Success: A Message to CEOs and COOs
In today’s fast-paced and uncertain market, successful companies aren’t just built on great products—they’re built on great processes.
Hieu Do
Apr 92 min read
How Small Retail Brands Can Use the Pareto Principle (80/20 Rule) to Reduce Return Orders and Boost Sales
Returns are one of the hidden killers of profit for small retail businesses. While it’s tempting to treat every return as an isolated case,
Hieu Do
Mar 293 min read
Why Your Restaurant Might Be Losing Money—and How Operational Excellence Can Fix It
Operational Excellence (OpEx) isn’t just a corporate buzzword. In the context of restaurants and F&B businesses, it simply means..
Hieu Do
Mar 273 min read
Launching our business network: VRF - Vietnam Retail & F&B
SOSP Consulting Group proudly introduces VRF (Vietnam Retail & F&B)—a dedicated business network designed to bring together decision-makers,
Hieu Do
Mar 223 min read
Shopee and TikTok Shop Fee Increases Put Pressure on Vendors’ Profits – What Can We Do to Optimize Costs and Increase Margins?
Shopee and TikTok Shop Fee Increases Put Pressure on Vendors’ Profits – What Can We Do to Optimize Costs and Increase Margins?
Hieu Do
Mar 214 min read
Enhancing Order Processing Efficiency for a Midsized Cosmetics Company in Vietnam
A midsized cosmetics company in Vietnam, specializing in skincare and beauty products, was experiencing inefficiencies in its order processi
Hieu Do
Mar 202 min read
How Lean Six Sigma Can Transform Your FDI SME in Vietnam
Vietnam's fast-growing economy presents both opportunities and challenges for SMEs. Companies that optimize their processes early will be th
Hieu Do
Mar 193 min read
From Market Entry to Execution – What's next for your retail venture?
You started small—selling direct-to-consumer (D2C) through Instagram or Facebook, tapping into Vietnam’s online buzz.
Hieu Do
Mar 173 min read
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