Fractional COO Service
Remote-first, high-impact operations leadership for scaling startups & SMEs
Who It’s For
Series A–B startups or SMEs with $500K–$10M annual revenue, typically:
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3–5 years of operation
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20–100 employees
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Remote-first or hybrid teams expanding across markets
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Founders or CEOs preparing for scaling, fundraising, M&A, or exit
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Operating in SaaS, D2C, eCommerce, or digital service sectors
When to Engage a Fractional COO
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You’re a remote-first or hybrid team scaling rapidly and need systems, structure, and leadership accountability to sustain growth.
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You’re preparing for scaling, or a Series A/B raise, M&A, or investor due diligence and must strengthen your operational foundation.
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You need cross-functional SOPs, KPIs, and dashboards to ensure consistent performance across distributed teams.
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You plan to hire a full-time COO within 9–12 months, but need an experienced fractional COO now to design, pilot, and stabilize the operating system before transitioning internally.
Our Operating Philosophy: Scale with Systems, Led by People
At the heart of every great operation are people — not processes.
We design systems that empower humans, protect customer experience, and sustain long-term growth.
1. People First
People create everything — from products to culture. In service-based businesses, customers, staff, and vendors form one ecosystem. Every operational design must protect that human connection and reduce friction, not create more of it.
2. Data-Driven Decisions
If there’s no data, we build it. We help teams measure what matters — transforming assumptions into insights so decisions are based on evidence, not opinion.
3. Structure Gives Freedom
Structure isn’t bureaucracy; it’s peace of mind. When roles, processes, and dashboards are clear, founders can sleep well — knowing operations run without them.
4. Smart Automation, Not Blind Automation
We don’t automate everything. We automate what wastes human energy — so teams can focus on what tech can’t: creativity, service, and relationships.
How We Help
Phase 1
Diagnose & Design
(Month 1–2)
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Conduct a remote operational audit across core functions (Sales, Operations, Finance, CX, Marketing).
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Map your accountability chart and define performance metrics for distributed teams.
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Identify process bottlenecks and prioritize high-impact improvement areas.
Phase 3
Scale & Sustain
(Month 4–6+)
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Prepare your company for investor readiness — with operational data, metrics, and documentation aligned to due diligence standards.
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Build leadership accountability through remote coaching and performance reviews.
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Transition towards a full-time COO with a ready-to-operate system and clear leadership rhythm in place.
Option 3
Hybrid model
Start with a 3-month systems build, then transition into a lighter ongoing advisory plan.
Phase 2
Build & Implement
(Month 2–4)
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Design KPI dashboards and establish weekly/bi-weekly management cadences that work for remote or cross-time-zone teams.
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Develop 5–7 core SOPs to standardize execution and improve scalability.
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Coach team leads through async collaboration tools and structured decision-making frameworks.
Option 1
Monthly Retainer
(Ongoing Leadership Advisory)
$2,000–3,000/month
(10–15 hours/week)
– Ideal for continuous guidance, coaching, and operational monitoring.
Option 2
Quarterly Engagement
(Build & Implement Systems)
Quotation (ask us)
3–6 months duration
– Best for companies preparing for rapid scaling, fundraising, or restructuring.
Key Deliverables
Your Fractional COO ensures every element of your operational foundation is documented, measurable, and scalable — ready for investor review or leadership handover.
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Accountability Chart – clearly defines ownership and decision rights across functions
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KPI Dashboard – integrated tracking of financial, operational, and customer metrics
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5–7 Core SOPs – covering Sales, Operations, Marketing, Finance, and CX
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Leadership Coaching Sessions – focused on alignment, decision-making, and team accountability
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Execution & Meeting Framework – establish a consistent operating rhythm for remote teams
Business Outcomes
Financial KPIs
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10–30% cost or workload reduction
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Efficiency improvement across business units
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Increased CSAT/NPS and reduced churn
Non-Financial KPIs
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Improved leadership alignment and team accountability
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Enhanced transparency, compliance, and data visibility
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Stronger investor confidence through clear systems and performance metrics
Why Choose a Fractional COO
Hiring a full-time COO can cost $120K–200K/year, plus onboarding time and equity commitments.
With a Fractional COO, you gain access to executive-level operations leadership, proven frameworks, and hands-on implementation — all at a fraction of the cost, with full flexibility to scale up or down as your needs evolve.
Whether you’re scaling globally, raising funds, or preparing for an exit, SOSP’s Fractional COO service builds the structure, rhythm, and accountability your business needs to move from potential to predictable performance.
Next Step
Let’s design the right engagement for your stage.
Book a free consultation to discuss your operational goals and growth roadmap.
