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Change Management for Startups & SMEs (Part 5):Why Change Dies After Launch and How to Make It Last
Most change initiatives don’t fail loudly — they fade quietly.
This article explores why change often dies after launch in startups and SMEs, how founders unintentionally undo progress, and what it takes to reinforce new behaviors until they become normal.

Nhi Hong
15 hours ago3 min read


Change Management for Startups & SMEs (Part 4):A Practical Change Playbook - From Diagnosis to Reinforcement
Change doesn’t fail because founders lack frameworks. It fails because execution stops too early.
This article presents a practical change playbook for startups and SMEs — covering diagnosis, future-state design, execution in waves, and reinforcement so change becomes normal, not temporary.

Nhi Hong
15 hours ago3 min read


Change Management for Startups & SMEs (Part 2):When to Change and When Not To
Many founders focus on what to change. In practice, timing matters more than design.
This article explores when change initiatives work best in startups and SMEs, when they should be delayed, and how founders can assess readiness before launching change.

Nhi Hong
15 hours ago4 min read


When Growth Turns to Chaos: How a Fractional COO Brings Structure Back to Your Business
Growth feels great — until it starts breaking your business. A Fractional COO brings clarity and structure to fast-growing teams, turning chaos into momentum. Learn how SOSP Consulting helps founders scale smarter through fractional leadership — where strategy meets execution without the full-time cost.

Hieu Do
Oct 9, 20254 min read
![[Case Study] Winning Back Clients: Customer Feedback Analysis for a Top B2B Trading company](https://static.wixstatic.com/media/ff0a5f_f8d14633f0d045ebb1cf962241356ec6~mv2.jpg/v1/fill/w_333,h_250,fp_0.50_0.50,q_30,blur_30,enc_avif,quality_auto/ff0a5f_f8d14633f0d045ebb1cf962241356ec6~mv2.webp)
![[Case Study] Winning Back Clients: Customer Feedback Analysis for a Top B2B Trading company](https://static.wixstatic.com/media/ff0a5f_f8d14633f0d045ebb1cf962241356ec6~mv2.jpg/v1/fill/w_454,h_341,fp_0.50_0.50,q_90,enc_avif,quality_auto/ff0a5f_f8d14633f0d045ebb1cf962241356ec6~mv2.webp)
[Case Study] Winning Back Clients: Customer Feedback Analysis for a Top B2B Trading company
Why Are Clients Leaving? A Data-Driven Case Study
A top B2B textile trader faced declining sales, losing clients to competitors...

Hieu Do
Feb 5, 20253 min read
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