Service Description

This workshop is a go-to training for founders, COOs, or HR heads who want leaner execution without micromanaging — and who want to foster internal accountability for time and cost efficiency. 🛠 Format & Deliverables - Duration: 3 hours (online or onsite) - Method: Interactive group activities, lean waste mapping, ECRS planning - Deliverables: + Slide deck + Lean 7+1 Wastes cheat sheet + ECRS worksheet + Optional report for leadership: key insights from workshop + 15-min pre-brief & 15-min post-brief with team lead Designed for teams involved in daily operations, delivery, and internal workflows across departments like: - Operations, Customer Support, Fulfillment, Admin - Marketing, Sales Ops, Product, Inventory, and Service Teams - Team leads and junior managers who manage recurring tasks 1) When do you need to train them? You're scaling — but the “chaos tax” is getting expensive. - Staff feel overwhelmed, but no one knows where the real bottlenecks are - Teams repeat tasks, wait for approvals, or overproduce - Everyone is busy, but outcomes don’t improve - There’s waste in effort, time, cost — yet it’s normalized Your internal trainers or L&D team may be good with general soft skills, but they likely don’t have Lean training, and your team doesn’t have time for theory. This workshop gives your team a practical lens to see waste clearly, own process improvements, and build lean habits daily — not just during audits or crises. 2) What This Workshop Covers In just 3 hours, we’ll reshape how your team sees work — using Lean Thinking and the 7+1 Wastes framework. Participants will learn how to: - Spot the 7+1 types of waste in daily operations (e.g., Overprocessing, Waiting, Inventory, Motion) - Use a simple tool to map their process and identify inefficiencies - Apply the ECRS method (Eliminate – Combine – Rearrange – Simplify) - Build quick-win action plans without needing full process redesign - Create a shared mindset for continuous improvement 3) Why This Workshop Works - We translate Lean concepts into business-relevant actions - Industry-neutral delivery with examples from services, logistics, ecom, admin, and product ops - Highly interactive — your team will spot waste in their own flow by end of session - Delivered by a certified Lean Six Sigma Black Belt with 10+ years in SME environments Price excluded accommodation & travel Download our brochure Inquiries: support@sospgroup.com